妙系列隐私政策

最后更新：2026 年 10 月 13 日

杭州缪棵文化科技有限公司（以下简称“我们”）重视用户的隐私和个人信息保护。本隐私政策适用于妙系列产品及相关网站和在线服务，包括妙幕（Milmu）、妙幕编辑器（Milmu Editor）、妙影（Milux）和妙响（Milson）。

我们遵循数据最小化和本地优先原则，仅在提供服务、安全维护及履行法律义务所必需的范围内处理个人信息。

1. 我们收集的信息

根据您使用的功能，我们可能处理以下信息：

• 账号信息：用户标识、昵称、电子邮箱及头像等。
• 第三方登录信息：当您选择 Google、Apple 或微信登录时，我们可能根据授权范围接收第三方提供的唯一用户标识、昵称、邮箱和头像。具体信息取决于第三方提供者和您的授权。
• 技术信息：为保障账号及服务安全，可能处理必要的登录记录、IP 地址、设备或浏览器信息及错误日志。
• 用户主动提交的信息：您通过客户支持或其他方式主动向我们提供的信息。

账号认证所需的信息对于提供账号服务是必要的。其他选填资料不影响无需该资料即可使用的功能。

2. 我们如何使用信息

我们仅为以下目的处理相关信息：

1. 创建、验证和维护用户账号；
2. 提供产品功能、同步必要的账号状态；
3. 保障服务安全、防止滥用及排查故障；
4. 响应用户咨询和个人信息权利请求；
5. 履行适用法律规定的义务。

对于适用 GDPR 的处理活动，我们根据具体情况以履行合同、遵守法律义务、维护适当的合法利益或取得用户同意作为处理依据。

我们不会出售通过 Google 登录获得的用户数据，也不会将其用于个性化广告、广告定向或 AI 模型训练。

3. 本地文件与第三方 AI

妙系列坚持本地优先的产品设计。用户在本地创建、编辑和保存的剧本、字幕及其他创作文件，不会仅因使用本地功能而自动上传至我们的服务器。

如果用户主动使用需要联网的数据传输功能，相关信息将根据所选功能的实际需要进行处理。

我们不提供由本公司运营的第三方大模型推理服务。用户可以自行配置 API 密钥（BYOK），或使用自己订阅的第三方网页 AI 服务。向这些独立服务提供者提交的内容，由相应服务提供者依据其隐私政策处理。

4. 数据存储与第三方服务

我们使用腾讯云 CloudBase 提供必要的云端账号和基础设施服务。

• 中国地区服务：数据存储于 CloudBase 中国大陆区域。
• 国际地区服务：数据存储于 CloudBase 新加坡区域。

由于我们的运营主体位于中国，必要的账号管理、技术支持和安全维护可能涉及中国境内的授权访问。

当适用数据跨境传输规定时，我们将按照相关法律要求落实必要的合同、组织和技术保障措施。用户可以通过联系邮箱了解适用的数据处理及跨境安排。

Google、Apple、微信等身份提供者也可能依其自身隐私政策处理登录过程中产生的数据。

法国合作伙伴 ZJT Consulting 负责欧洲地区商业推广，不负责管理妙系列用户数据库。其作为 GDPR 欧盟代表的职责将在双方完成正式书面委任后生效，届时我们将公布完整代表联系方式。

5. 数据保存与删除

我们仅在提供服务或履行法律义务所必需的期限内保存个人信息。

用户可以通过产品提供的账号注销功能申请注销。账号注销后，我们将在 30 天内删除由我们控制的相关个人数据，法律法规要求继续保存的记录除外；这类记录将受到访问限制，不再用于无关目的。

用户设备上自行保存的本地文件不因云端账号注销而自动删除。

6. 您的权利

在适用法律规定的范围内，您可以请求：

• 查询、访问、更正或删除个人信息；
• 获取个人信息副本或申请数据可携带；
• 限制或反对特定个人信息处理；
• 撤回此前作出的同意；
• 注销账号。

您也有权向有管辖权的数据保护监管机构提出投诉。

如需行使上述权利，请联系 contact@milkuya.com。我们可能需要采取合理措施核实请求人的身份。

7. Cookie 与本地存储

我们可能使用实现账号登录、会话管理、安全保护及必要网站功能所需的 Cookie 或本地存储。

如使用非必要的分析或跟踪技术，我们将依照适用法律提供相应告知和选择机制。

8. 政策更新

我们可能根据产品功能或法律要求更新本政策。重大变更将在官网或产品内以适当方式告知用户。

9. 联系我们

个人信息处理者： 杭州缪棵文化科技有限公司

品牌： 妙系列

官方网站： https://www.milkuya.com

联系邮箱： contact@milkuya.com

对于欧盟用户，正式完成书面委任后的 ZJT Consulting 欧盟代表信息将补充公布于本页面。

Milkuya Privacy Policy

Last Updated: October 13, 2026

杭州缪棵文化科技有限公司 (Hangzhou Miuke Culture & Technology Co., Ltd., referred to as "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy applies to the Milkuya product suite, including Milmu, Milmu Editor, Milux, and Milson, together with their associated websites and online services.

We follow the principles of data minimization and local-first design, processing personal information only where necessary to provide our services, maintain security, or comply with legal obligations.

1. Information We Collect

Depending on the services you use, we may process:

• Account information: User identifiers, display names, email addresses, and profile pictures.
• Third-party sign-in information: When you sign in with Google, Apple, or WeChat, we may receive your unique account identifier, name, email address, and profile picture, depending on the provider and the permissions granted.
• Technical information: Necessary authentication records, IP addresses, device or browser information, and error logs used for security and troubleshooting.
• Information you provide: Information voluntarily submitted through support requests or other communications.

Information required for authentication is necessary to provide account-based services. Optional profile information is not required for features that do not depend on it.

2. How We Use Information

We use personal information to:

1. Create, authenticate, and maintain user accounts.
2. Provide our services and necessary account functionality.
3. Protect security, prevent abuse, and troubleshoot technical issues.
4. Respond to support and privacy requests.
5. Comply with applicable legal obligations.

Where the GDPR applies, our legal bases may include performance of a contract, compliance with legal obligations, legitimate interests in service security and abuse prevention, or consent where required.

We do not sell Google sign-in data or use it for targeted advertising, advertising personalization, or AI model training.

3. Local Files and Third-Party AI

Milkuya products are designed with a local-first approach. Creative files such as scripts, subtitles, and other documents stored locally are not automatically uploaded to our servers merely because local features are used.

When users explicitly activate online features requiring data transmission, the relevant data is processed as necessary for those features.

We do not operate our own third-party large language model inference service. Users may configure their own API keys (BYOK) or access third-party AI services through their own subscriptions.

Information submitted to independently operated AI services is subject to those providers' privacy policies.

4. Hosting, Service Providers, and International Processing

We use Tencent CloudBase for necessary account services and cloud infrastructure.

• Services for China: Data is hosted in Mainland China CloudBase regions.
• International services: Data is hosted in the Singapore CloudBase region.

Because our operating company is based in China, authorized personnel in China may access information when necessary for account administration, technical support, or security.

Where international transfer requirements apply, we will implement the contractual, organizational, and technical safeguards required by applicable law. You may contact us for details of the arrangements applicable to your information.

Third-party identity providers, including Google, Apple, and WeChat, may independently process authentication-related information according to their respective privacy policies.

Our independent French partner, ZJT Consulting, supports European commercial activities and marketing. It does not administer our user account database. Its role as an EU representative under the GDPR will take effect upon formal written appointment, after which its complete contact details will be published.

5. Data Retention and Deletion

We retain personal information only for as long as necessary to provide our services or comply with applicable law.

Users may delete their accounts using the account deletion feature provided in our products.

Within 30 days following account deletion, we will delete associated personal data under our control, except records that must be retained under applicable law. Any legally retained records will be access-restricted and not used for unrelated purposes.

Files stored locally on users' devices are not automatically deleted when a cloud account is closed.

6. Your Rights

Subject to applicable law, you may have the right to:

• Access, correct, or erase your personal information.
• Request a copy or portability of your personal information.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Delete your account.

You may also lodge a complaint with a competent data protection supervisory authority.

To exercise your rights, contact contact@milkuya.com. We may take reasonable steps to verify your identity.

7. Cookies and Local Storage

We may use cookies or local storage necessary for authentication, session management, security, and essential website functionality.

Where non-essential analytics or tracking technologies are used, we will provide applicable notices and choices as required by law.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. Material changes will be communicated through our website or products as appropriate.

9. Contact

Data Controller: 杭州缪棵文化科技有限公司 (Hangzhou Miuke Culture & Technology Co., Ltd.)

Brand: Milkuya

Website: https://www.milkuya.com

Email: contact@milkuya.com

For users in the European Union, full contact details for ZJT Consulting as our EU representative will be added once its written appointment has been formally completed.